Service

As an IT hardware one-stop shopping destination, Sezetad provides a comprehensive selection of server components and technical support. Our goal is to ensure that you not only receive the products you require but also the support and service you deserve.

Technical Support
Access to knowledgeable technical support staff who can assist with installation, configuration, and troubleshooting.
After-Sales Service
Warranty support for all components, with clear instructions on how to claim warranties for defective or underperforming parts.
Consultation Services
Expert advice on selecting the right components for your server based on your specific needs and budget.

FAQ

Warranty Period:

New products come with a 12-month warranty.

Reporting Product Issues:

If your item experiences any problems within 12 months of purchase, please provide us with a detailed description.

Refund or Replacement Policy:

We offer refunds or replacements for malfunctioning items. Please inform us of the issue with specific details to initiate the process.

Return Shipping Responsibility:

Buyers are responsible for the return shipping costs.

Refund or Replacement Process:

Once we receive the returned item, we will promptly process your refund or send a replacement.

Return Requirements:

Ensure that new, sealed items are returned in their original packaging with all included accessories.

Contact Us for Returns:

Buyers must contact us to arrange the return of defective items for a replacement.

Return Deadline:

Defective products must be returned within 7 days from the issue date; otherwise, replacements may not be provided.

Should you have any questions or need further assistance, please don't hesitate to contact us. Your satisfaction is our top priority.